Following acceptance of one of our commercial proposals, Intronix Systems and its customers may choose to formalise their agreement by entering into a contract as part of customer relationship management. These contracts include the information contained in the commercial proposals and may therefore sometimes mention certain information relating to persons working on behalf of Intronix Systems' co-contractor.
The purposes for which we implement the contractualisation of commercial relationships.
The contracts drawn up, and therefore the personal data they contain, may be processed for the following purposes:
- To carry out customer management operations, which concern:
- Contracts;
- Deliveries;
- Invoices;
- Accounting, and in particular customer account management;
Customer relationship monitoring, such as conducting satisfaction surveys, managing complaints and after-sales service;
In the context of managing requests relating to the exercise of individual rights with regard to the protection of personal data, we may need to process these contracts in order to manage any requests you send us relating to the exercise of individual rights, as set out in the GDPR, namely:
- The right of access;
- The right to rectification;
- The right to object;
- The right to portability;
- The right to erasure;
- The right to restriction;
- The right to be notified by our services in the event that we are the victim of a data breach that could affect your personal data.
Personal data that we may be required to include in a contract.
Intronix Systems offers services and products that involve regular monitoring and successive execution over time. We may ask our customers, organisations on behalf of which users have submitted a request via a contact form on this website, to designate a contact person who will serve as the primary point of contact for Intronix Systems during the performance of the work necessary for the proper fulfilment of our obligations arising from the conclusion of contracts between these organisations and Intronix Systems.
Consequently, our contracts may refer to the user who submitted the request that initiated the negotiation process via a contact form on this website, or to a third party whose contact details may have been provided to Intronix Systems by the user with the prior consent of the said third party. In the latter case, Intronix Systems will provide this third party with the information to which they are entitled under Article 14 of the GDPR.
In order to make such a designation, Intronix Systems only includes the first and last name of this privileged contact person in the commercial proposals it issues.
A contract may also contain the surname, first name and job title of the person representing Intronix Systems' co-contractor in the context of the conclusion of the said contract.
The recipients of the personal data we process in the context of the contractualisation of our commercial relations.
Within Intronix Systems, the persons who may access these commercial proposals are:
- The persons in charge of the management and direction of Intronix Systems;
- The persons in charge of the commercial development of Intronix Systems.
We also inform you that public bodies and authorities, as well as public officers and court officials, within the strict framework of legal proceedings requiring Intronix Systems to provide such data, may have access to these contracts and therefore to the data contained therein.
The contracts are sent to the organisation on behalf of which you have contacted Intronix Systems via a contact form on this website. This may be sent to you or to one of your colleagues whom you have designated as your primary contact.
Persons acting on behalf of Intronix Systems are bound by an IT Charter imposing an obligation of confidentiality and respect for the personal data they are required to process in the course of their duties.
Contract retention period.
As part of the process of formalising the contractual relationship between Intronix Systems and its customers, we retain contracts that have been accepted by you, or by the organisation on whose behalf you contacted us via a form on this website, and with which Intronix Systems has, or has had for less than three years, a commercial relationship:
- In current archives: throughout the commercial relationship and for three years after its end;
- In intermediate archives: for seven years after the end of the retention period in current archives.
The purposes for which we schedule appointments in online calendar software.
Intronix Systems uses:
- Performing operations related to customer management, which concern:
- Contracts;
- Deliveries;
- Invoices;
- Accounting, and in particular customer account management;
- Customer relationship monitoring, such as conducting satisfaction surveys, managing complaints and after-sales service.
In the context of managing requests relating to the exercise of individual rights regarding the protection of personal data, we may need to process these contracts in order to manage any requests you may send us relating to the exercise of individual rights, as set out in the GDPR, namely:
- The right of access;
- The right to rectification;
- The right to object;
- The right to portability;
- The right to erasure;
- The right to restriction;
- The right to be notified by our services in the event that we are the victim of a data breach that could affect you personally.
Personal data that we may be required to include in a contract.
Intronix Systems offers services and products that involve regular monitoring and successive execution over time. We may ask our customers, organisations on behalf of which users have submitted a request via a contact form on this website, to designate a contact person who will serve as the primary point of contact for Intronix Systems during the performance of the work necessary for the proper fulfilment of the obligations that may be incumbent upon us as a result of the conclusion of contracts between these organisations and Intronix Systems.
Consequently, our contracts may designate the user who submitted the request via a contact form on this website, which initiated the negotiation process, or a third party whose contact details may have been provided to Intronix Systems by the user with the prior consent of the said third party. In the latter case, Intronix Systems will provide this third party with the information due to them under Article 14 of the GDPR.
In order to make such a designation, Intronix Systems only includes the first and last name of this privileged contact person in the commercial proposals it issues.
A contract may also contain the first and last name and job title of the person representing Intronix Systems' co-contractor in the context of the conclusion of the said contract.
Recipients of personal data that we process in the context of our commercial relationships
Within Intronix Systems, the persons who may access these commercial proposals are:
- Persons in charge of the management and direction of Intronix Systems;
- Persons in charge of the commercial development of Intronix Systems.
We also inform you that public bodies and authorities, as well as public officials and court officers, within the strict framework of legal proceedings requiring Intronix Systems to provide such data, may have access to these contracts and therefore to the data contained therein.
Contracts are sent to the organisation on behalf of which you have contacted Intronix Systems via a contact form on this website. This may be sent to you or to one of your employees whom you have designated as your primary contact.
Persons acting on behalf of Intronix Systems are bound by an IT Charter imposing an obligation of confidentiality and respect for the personal data they are required to process in the course of their duties.
Contract retention period
As part of the processing of contracts between Intronix Systems and its customers, we retain contracts that have been accepted by you, or by the organisation on whose behalf you contacted us via a form on this website, and with which Intronix Systems has, or has had for less than three years, a commercial relationship:
- In current archives: throughout the commercial relationship and for three years after its end;
- In intermediate archives: for seven years after the end of the retention period in current archives.